Refund Policy

Verified: April 16, 2026

Refund Policies by Purchase Channel

Web purchases follow the standard Paddle refund policy; Paddle is the merchant of record. App Store purchases follow Apple's refund process, and Google Play purchases follow Google's refund process.

How Refunds Work by Purchase Channel

Web purchases: follow the standard Paddle refund policy. Paddle is the merchant of record. For help with a web purchase, contact support@mellowmise.com.
Apple App Store purchases: follow Apple's refund process through your Apple account.
Google Play purchases: follow Google's refund process through Google Play.

Cancellations

You can cancel at any time through the App Store, Google Play, or the MellowMise web billing portal, depending on where you subscribed. You retain access to paid features until the current billing period ends, unless your store platform states otherwise.

We appreciate your support of MellowMise, made by Forged N Foundry.

Purchase Help — September 30, 2026 Addendum

Missing Pro access does not mean you should purchase again. First check your receipt, confirm your MellowMise account, and use Restore Purchases in Settings for a store purchase. Contact support with the purchase channel and order reference if access remains missing.

Account deletion and subscription cancellation are separate actions. Cancel with your billing provider before deleting the account if you no longer want the subscription to renew.