Knowledge Lab 🧬

Answers straight from the kitchen. No fluff, just science.

Account & Sync 📱

How do I verify the App and Extension are linked?
This is the #1 Rule of the Lab: Use the SAME EMAIL ADDRESS.

Romellow's engine links your devices by your identity. If you use chef@gmail.com on your laptop extension, you MUST log in with chef@gmail.com on the mobile app.

Once they match, the sync is instant. Capture a recipe on Chrome, and it appears in your pocket before you can say "Mise en Place."
Can I share my account with my family?
Yes! The Executive Chef plan allows you to create "Mellow Profiles" for your family members within one account. However, to share recipes across different devices/accounts, you should use the "Share Recipe" feature in the app.

Safety & Science 🧪

Is the Allergy Guard 100% fail-safe?
MellowMise uses advanced AI to scan and substitute ingredients, but technology is not a doctor.

We act as a powerful "second set of eyes," but you should ALWAYS verify the final recipe. Cross-contamination in your own kitchen or misidentified brands are variables we cannot control.
What does "Puffing" a recipe mean?
It's our term for Standardization. We take the "flat," messy HTML of a recipe blog (filled with ads and life stories) and "puff it up" into a clean, 3D data structure that we can manipulate—scaling portions, swapping macros, and organizing prep steps.

Billing & Membership 💳

How does the 7-Day Trial work?
You get full access to the Executive Lab features (Macro Precision, Pantry, etc.) for 7 days. You won't be charged until the trial ends. You can cancel anytime from your profile settings.
What is the "Lifetime" deal?
For our early adopters (Founding Chefs), we offer a one-time payment of $99. This grants you Executive Chef status forever, with no monthly fees, ever. This is a limited-time offer for our launch window.
⬅️ Back to the Kitchen